Cancellation Exceptions and Other Company Policies
Late Booking Fees
In order to respect the designated time off of our Operations Manager/individual in charge of scheduling, all requests for Monday services need to be received by the Friday before by 7:00 pm. A last minute booking fee of $5 will be applied to requests received for Monday services after this time. Cancellations sent to us for Monday services later than 7:00 pm on the Friday before will be considered Late Cancellations and will incur the total fee of the service.
Late Fee for Past-Due Payments
A late fee of $25 will be applied to a client’s account to any payments received later than 14 days after the invoice date. An additional fee of $25 will be applied to each additional week that a payment is overdue.
A complete Disclosures & Liability Release Agreement will be presented to a new client to be signed before beginning any service with Bark n’ Roll.