Daycare & Boarding Agreement

Bark n’ Roll LLC requires that clients abide by the hours we have posted and by all posted policies.

Hours are subject to change with posted notice.

TERMS AND CONDITIONS

Reservations

Reservations Required for all services.

Services

Bark n’ Roll, LLC provides dog boarding and day boarding/daycare services. Dog Parent hereby engages Bark n’ Roll, LLC to provide the services for his or her dog(s) as set forth in the following manner:

(a) on the website
(b) the information sheet provided to Dog Parent;
(c) the terms and conditions set forth in this Agreement;
(d) in any supplemental dog information or reservation forms provided in connection with this Agreement by Bark n’ Roll, LLC

Payment

Dog Parent agrees to pay all fees for boarding, day boarding, veterinary care or other services owed on the day of pick up. Prices are subject to change without notice and seasonal/peak rates may apply. Some services may require a refundable or non-refundable deposit or payment in full at the time of booking. Some services may also require that a credit card be kept on file by Bark n’ Roll, LLC

Cancellation

All reservations for boarding services must be paid in full at the time of booking. The balance paid is non-refundable and only transferable if cancellation is received at least 10 days before the start of service. Cancellations due to illness will require a vet’s note in order to receive credit for future services.

We require cancellation for daycare and walking services be made at least 24 hours before the start of service (7AM) in order to avoid being charged for the day. We allow for one uncharged cancellation per month. Exceptions are made for vacations with proper notice.

Health and Vaccinations

Dog Parent warrants and represents to Bark n’ Roll, LLC that, to the best of Dog Parent’s knowledge, Dog(s) has not suffered or been exposed to any communicable diseases or illnesses within a thirty-day period prior to check-in. Bark n’ Roll, LLC reserves the right to refuse to accept a dog(s) at check-in for any reason, including but not limited to, Bark n’ Roll, LLC’s determination that Dog(s) appears to be sick, injured, in pain, or that your Dog(s)’s behavior could jeopardize the health or safety of other dogs or Bark n’ Roll, LLC staff.

Dog Parent warrants and represents that Dog(s) is current on all required vaccinations, including flea treatment and a negative fecal float, and such other vaccinations as required by Bark n’ Roll, LLC and any applicable city and state regulation and/or law. Dog Parent shall provide proof of vaccinations prior to any entry into Bark n’ Roll, LLC facilities. Dog Parent understands that all dogs at Bark n’ Roll, LLC are fully vaccinated. Dog Parent understands that, despite such due diligence taken on behalf of Bark n’ Roll, LLC to ensure the health and safety of all canines in its facility, it is still possible for Dog(s) to become ill, even if vaccinated. Dog Parent understands that this is not due to any circumstance or condition at Bark n’ Roll, LLC and further agrees to hold Bark n’ Roll, LLC harmless in the event Dog becomes ill during or after his/her stay.

If at any time Dog(s) is found to have fleas or ticks, Bark n’ Roll, LLC, at its discretion and for the health and safety of Dog(s) and all dogs in its care, may send Dog(s) home or, if boarding Dog(s), will provide the appropriate flea or tick removal treatment in its sole discretion. As such, Dog Parent authorizes Bark n’ Roll, LLC to provide such service(s) at Dog Parent’s additional expense.

Emergency Medical Treatment

Dog Parent acknowledges that, in the unlikely event Dog(s) becomes ill or injured, or if Dog(s) has a pre-existing condition which is aggravated by its stay, and, as such, requires professional attention, Bark n’ Roll, LLC will promptly attempt to notify Dog Parent or its Emergency Contact using the information provided above. For the health and safety of Dog and other dogs in its care, Bark n’ Roll, LLC, in its sole discretion, may engage the services of a 24-hour emergency veterinary clinic or a veterinarian of its choice and/or administer medicine or give other necessary attention to Dog(s). Moreover, Dog Parent authorizes Bark n’ Roll, LLC to provide any such service at Dog Parent’s additional expense.

In cases which Bark n’ Roll, LLC believes to be critical and where time is of the essence to ensure that Dog(s)’ health needs are addressed, Bark n’ Roll, LLC may transport Dog to the veterinarian prior to attempting to contact you. Should Dog Parent refuse medical treatment for Dog(s), Bark n’ Roll, LLC, at its sole discretion, may engage the services of a veterinarian and/or administer medicine to make Dog(s) as comfortable as possible until picked up by you or your Emergency Contact. Dog Parent authorizes Bark n’ Roll, LLC to provide any such service at Dog Parent’s additional expense.

Dog Parent authorizes Bark n’ Roll, LLC to make healthcare decisions on behalf of Dog Parent based on the recommendations of available medical professionals should Bark n’ Roll, LLC be unable to reach Dog Parent or Dog Parent’s Emergency Contact. In the unfortunate event that your dog(s) passes away while at Bark n’ Roll, LLC, located at 211 Main Street, North Reading, Massachusetts, we have made arrangements with North Reading Veterinary Clinic to receive Dog(s) at their facility until Dog Parent’s return. If Dog Parent notifies Bark n’ Roll, LLC in writing of requested, alternative arrangements, Bark n’ Roll, LLC will make reasonable efforts, at Dog’s Parent’s expense, to accommodate such request.

Emergency or Natural Disaster

In the event of an emergency or natural disaster, every effort will be made to contact Dog Parent or its Emergency Contact to retrieve Dog(s). Dog Parent agrees that Bark n’ Roll, LLC, in its sole discretion, is authorized to transport, and/or to make temporary, alternative arrangements to house and care for Dog(s) until Dog Parent or its Emergency Contact can retrieve Dog(s). Dog Parent understands it may not always be possible to safely evacuate Dog(s) and Dog Parent shall hold Bark n’ Roll, LLC harmless in the event that evacuation was not reasonably possible or practicable.

Group Activity

Dog Parent understands that while Dog(s) is onsite at Bark n’ Roll, LLC, he or she will come into contact with other dogs. Reasonable efforts will be made to ensure the safety of Bark n’ Roll, LLC’s canine guests. Dog Parent acknowledges that, in the unlikely event Dog(s) is injured by another dog or causes injury to another dog, Dog Parent shall hold Bark n’ Roll, LLC harmless from any and all liability related to or arising from such injury.

If Dog(s) injures another dog, Dog Parent will be solely responsible for such injury to the other dog(s) as well as any injury to Dog, and Dog Parent hereby releases and holds Bark n’ Roll, LLC harmless from any liability or responsibility related to or arising from such injury.

Dog Behavior

Dog Parent agrees that if Dog(s) becomes aggressive, destructive or disruptive, or acts in any manner that places Bark n’ Roll, LLC and its representatives and employees in any danger, Bark n’ Roll, LLC will attempt to notify Dog Parent or its Emergency Contact to make other arrangements for Dog(s). In the event that Dog Parent or its Emergency Contact are unavailable, Bark n’ Roll, LLC, in its sole discretion, may make other arrangements at an alternative boarding facility chosen by Bark n’ Roll, LLC in order to ensure the safety of Bark n’ Roll, LLC, its representatives and employees and other canines under its care. Dog Parent will be billed and responsible for any fees incurred at both Bark n’ Roll, LLC and the alternative dog boarding facility.

Dogs from the Same Household

Dog Parent acknowledges and agrees that dogs from the same household may be kenneled together upon Parent’s request and company’s approval. Dog Parent assumes all responsibility for any aggressive behavior, fighting or injury that one dog may inflict upon another while they are together. Bark n’ Roll, LLC reserves the right to separate any dogs who are boarding together in its sole discretion for the dogs’ own safety. If Dogs are not compatible boarding in the same kennel unit, Dog Parent will be billed and responsible for the cost of more than one kennel.

Photos and Video Release

Dog Parent agrees to allow Bark n’ Roll, LLC and its owners, officers, representatives, agents, contractors and employees to use Dog’s name and any images or likeness of Dog taken while the dog is enjoying services provided by Bark n’ Roll, LLC, in any form or format, for use, at any time, in any media, marketing, advertising, illustration, trade or promotional materials.

Personal Property

Dog Parent agrees that Bark n’ Roll, LLC and its owners, officers, representatives, agents, contractors and employees will not be liable or responsible for any lost, stolen or damaged personal property belonging either to Dog Parent or Dog(s). Dog Parent further acknowledges and agrees that Dog’s collar may be removed in the kennel and play areas to prevent injury to Dog.

Abandonment

Dog Parent understands and agrees that if Dog(s) is not picked up within fifteen (15) calendar days after the scheduled pick up date, or in the event Dog Parent refuses to pay for services rendered or fees incurred pursuant to this Agreement, Dog shall be deemed to be abandoned pursuant to M.G.L. c. 272 § 77, et al.

Indemnification and Hold Harmless

Dog Parent(s) does hereby agree to indemnify, defend and hold harmless Bark n’ Roll, LLC, its owners, officers, representatives, agents, contractors and employees from any and all claims, damages, losses, fees or expenses arising from, or related to a breach by Dog Parent(s) of this Agreement, including but not limited to a breach by Dog Parent(s) of any of its representations and warranties as set forth herein.

Limitation on Liability

BARK N’ ROLL, LLC, ITS OWNERS, OFFICERS, REPRESENTATIVES, AGENTS, CONTRACTORS, EMPLOYEES AND SUCCESSORS AND ASSIGNS SHALL NOT HAVE ANY LIABILITY TO DOG PARENT(S) FOR INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES, EVEN IF SUCH DAMAGES WERE FORESEEABLE. BARK N’ ROLL, LLC’S, ITS OWNERS’, OFFICERS’, REPRESENTATIVES’, AGENTS’, CONTRACTORS’, EMPLOYEES’ AND SUCCESSORS AND ASSIGNS’ AGGREGATE LIABILITY FOR ANY DIRECT DAMAGES THAT ARISE RELATIVE TO ANY MATTERS PERTAINING TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY DOG PARENT(S) TO BARK N’ ROLL, LLC FOR THE SERVICE(S) WHICH GAVE RISE TO ANY CAUSE OR ACTION.